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Glossary

Learn the most common terms in content Ops

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API (Application Programming Interface)

Application Programming Interface (API) is a set of protocols that enable two different software programs to communicate.

Component Content Management System

A specialized software system that facilitates the creation, management, and publishing of structured, modular content components enabling their efficient reuse and repurposing across multiple documents and channels.

Content Management

The execution of creating, organizing, storing, retrieving, publishing, and managing content throughout its lifecycle.

Content Management System (CMS)

A software solution or platform used to manage the creation, management, and publishing of digital content.

Content Operations

The combined foundation of people, processes, and technologies that allow for activating content strategy and enabling content management (execution) throughout its lifecycle.

Decoupled CMS

A content management system with both a front-end presentation layer and a back-end content management layer that separates the content management functions from the user-facing display functions.

DITA

DITA is a form of structured content that is optimized to create, reuse, translate, and publish documentation quickly by using topics and maps.

Faceted Search

A search technique that allows users to narrow down search results by applying one or more filters based on specific classifications or attributes of the items controlled by metadata.

Knowledge Base

A knowledge base serves as a digital hub of information, encompassing product documentation, FAQs, articles, guides, visuals, and videos.

Metadata

Data that describes and gives information about other data or content.

Single Source of Truth

Single source of truth (SSOT) describes a state of being for company knowledge. In this state, all company knowledge is stored and managed centrally.

Structured Content

Structured content is organized in a consistent and standardized manner through predefined structures or formats, facilitating automation, reuse, and adaptability across different platforms.

Taxonomy

A taxonomy is a classification system that organizes information into categories and subcategories, using a controlled vocabulary of terms specific to a particular field of knowledge.

XSLT (eXtensible Stylesheet Language Transformations)

An XML-based language used, in conjunction with specialized processing software, for the transformation of XML documents into another format such as a web page or PDF document.

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